Helose vs. Phanova
AI agents and APCM/RPM workflows for longitudinal care.
| Feature | Helose | Phanova |
|---|---|---|
| Who it’s built for | Small to mid-sized clinics wanting premium patient contact | Primary care groups and care-management programs |
| HIPAA Purpose Built | ✓ | ✓ |
| Blue-bubble iMessage | ✓ | ✕ |
| Patient-facing AI chat | ✕ | AI agents for outreach and care plans |
| Between-visit protocol follow-up | Fixed playbook texts | AI care plans and tracked actions |
| APCM / RPM / CCM billing focus | ✕ | ✓ |
| Reorders and Patient Store | ✓ | ✕ |
| How you pay | Per patient you text | Enterprise / program contract |
| Setup | Minutes | Program rollout |
Company overview
Phanova sits in the between-visit infrastructure category: AI agents, care-plan automation, and workflows tied to reimbursable care management. That fits groups optimizing APCM or RPM margin with documentation and outreach at scale.
Helose is built for an independent clinic that wants patients on iMessage to follow the protocol and reorder before the visit. Staff approve the playbook once. Helose sets up your clinic branded contact card. No AI chats with patients. No CCM billing pitch.
Who each is built for
Phanova
- Care management and primary care groups selling longitudinal programs
- AI-assisted outreach and care-plan drafts with billing alignment
- Buyers optimizing APCM, RPM, or CCM documentation
Helose
- Independent specialty clinics: functional medicine, GLP-1, dermatology
- Staff-approved check-ins and running-low reorders from your clinic branded contact card
- No patient-facing AI. No CCM program management.
What patients get
- Clinic branded contact card (your name and logo in the thread, not a rented short code)
- Blue bubbles on iPhone, SMS everywhere else. No app or new account
- Short Habit check-ins answerable from the lock screen
- Reorder link in the same conversation when supply runs low. Your clinic fulfills and collects payment
- White-labeled to your subdomain
What staff get
- See how patients are doing while Habit runs
- Choose your Habit texts once. Helose sends them on your schedule
- Not an EHR. Nothing to migrate and no chart to maintain
- Pay only for patients actually texted
The bottom line
Frequently asked questions
Does Helose use AI agents like Phanova?
No. Outbound patient texts come from a fixed playbook your staff approve. Coordinators handle replies. Helose does not let a model chat with patients.
Can Helose bill CCM or APCM for us?
No. Helose is the between-visit texting and reorder layer. If you need CMS program documentation, that is a different product category.
Can we use both?
Some clinics run a care-management platform for documentation and Helose for the patient thread. They solve different layers.
Want to see it on your own patients?
Book a 15-minute walkthrough. You want the best for your patients.
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