A new layer of patient intelligence.

Helose turns the "blind spot" between clinic visits into actionable intelligence. By automating SMS patient check-ins and supplement refills, we reduce coordination chase, surface on-protocol reorders, and give practitioners a single, holistic pre-visit briefing so they are fully prepared before the patient even walks in.

Julian and his mother Dr. Pratt

“The easiest part is the visit. The real work happens when a patient goes home.”

Julian and his mother Dr. Pratt

Supplement check-in

  1. Quick check-in from Pratt Clinics: how on track were you with your supplements this week? Reply 1-10.
  2. 5, been forgetting the evening dose Delivered
  3. Thanks for sharing. Want a simple daily timing text for Berberine, Thyroid Support, and IgG? Reply YES.
  4. YES Delivered
  5. Daily schedule from your Feb visit: Berberine: 2 caps with meals Thyroid Support: 2 caps at breakfast IgG Support: 2 caps before dinner
  1. Bringing other labs? Tap to upload.
  2. Thanks! Your upload is in the queue for your team.
  1. Berberine is running low on your plan. Tap to reorder: prattclinics.helose.com/refill
  2. Thanks :) Delivered
  3. Got it! Order is with your care team.

Patient thread

Integrates with

Problem

The visit is the easy part. The three weeks after are blind.

  • Patients go home on a care plan — then weeks pass with little follow-through
  • Someone struggles at home and the care team doesn't know until the visit
  • Refills, labs, and daily habits slip — nothing keeps the plan on track
  1. Visit
  2. Week 1
  3. Week 2
  4. Week 3
  5. Week 4
  6. Week 5
  7. Next visit

How it works

Patients text your practice number.

Quick check-in: how on track were supplements this week? Reply 1-10.

5, evening doses have been rough

Bloating Tuesday, mostly better now

Berberine is running low on your plan. Tap to reorder:

Patient portal prattclinics.helose.com

Berberine · from your visit plan

Tap to order

Thanks :)

Got it! Order is with your care team.

Before the visit, Helose summarizes everything between visits.

Pre-visit briefing Sarah Mitchell · Follow-up · Apr 7

Key updates

  • Bloating persists intermittently but improved later in the week.

  • Evening doses missed on 3 of the last 7 nights.

  • Food diary completed 4 of 7 days.

  • Vitract submitted Apr 2; results pending.

  • Berberine refill delayed.

Suggested agenda

  • Assess whether missed doses correlate with symptoms.

  • Review refill barriers and adherence.

  • Hold protocol changes until Vitract results are available.

  • Decide next steps once testing returns.

Between visits

Patients text your number. The briefing updates.

Protocol check-ins · Symptoms · Labs · Home tasks · Refills

  • Check-ins

    Quick check-in from Pratt Clinics: how on track were you with your supplements this week? Reply 1-10.

    5, been forgetting the evening dose

    Thanks for sharing. Want a simple daily timing text for Berberine, Thyroid Support, and IgG? Reply YES.

  • Refills

    Berberine is running low on your plan. Tap to reorder: prattclinics.helose.com/refill

    Patient portal prattclinics.helose.com

    Berberine · from your visit plan

    Tap to order

    Thanks :)

    Got it! Order is with your care team.

  • Labs

    Bringing other labs? Tap to upload.

    Patient portal prattclinics.helose.com

    Prior labs · upload once

    Upload files

    Thanks! Your upload is in the queue for your team.

Deliverables

  • More on-protocol reorders

    Timed refill nudges and one-tap confirm links through your dispensary, Shopify, or QuickBooks queue.

  • Less coordination chase

    Patients text your practice number; staff open one brief instead of five tabs between visits.

  • 1 holistic brief

    Adherence, symptoms, supply, and labs on one screen before every visit—not five tabs at the desk.

Helose is built for HIPAA-covered clinics. BAA at onboarding. US-only infrastructure. We never train models on your PHI.

Book a demo.

Book a demo