After the appointment

Between-visit care that patients actually answer

The visit is the easy part. Helose keeps the thread going after patients go home: check-ins, running-low texts, and a queue when someone needs a person. No new app. No AI talking to patients.

The gap after they walk out

Patients leave with a plan and a bag of supplements or a new dose schedule. Then life happens. Questions pile up. Bottles sit. Nobody texts them unless a coordinator remembers.

Between-visit care is that stretch: the weeks where follow-through either happens or it does not. Helose is built for that stretch, not for the waiting room.

What staff see

You write the playbook once. Habit runs it from your clinic branded contact card. Staff see who replied, who went quiet, and which reorder links got tapped. When a reply needs a human, it is in the clinic app, not buried in a personal phone.

Helose is not the chart. Your EHR stays the system of record.

What we will not automate

We will not let a model invent clinical advice in the thread. We will not take payment on reorders. We will not ask patients to install anything. If a patient needs a clinician, a person on your team handles it.

FAQ

Questions clinics ask.

What is between-visit care in Helose?

Scheduled check-ins and refill nudges after the appointment, sent from your clinic branded contact card. Patients reply in iMessage. Staff handle exceptions.

Does Helose replace our follow-up calls?

It takes the routine check-ins off the call list. Staff still call or text when a reply needs a person.

Which specialties is this for?

Clinics where the plan continues at home: functional and integrative medicine, weight-loss and GLP-1, mental health, dermatology, surgery, and rural primary care.