Rural & Critical Access · Contact sales

Home logs completed without phone tag

Patients reply on log days by text. Your team sees who missed a reading before the visit, not after three voicemails. Try 2 weeks for free · then contact sales.

Try 2 weeks for free

Texts from your practice number on the schedule staff set at the visit. A short summary before each appointment. No credit card to start. After the trial, we quote from patients you actually texted, not your full EHR list.

See a patient conversation
Most rural clinics start here

Free trial

$0for 2 weeks

Real patients. Real texts. Then we quote from what you actually used.

For: Any clinic trying Helose before signing a contract.

  • Full production texting for all 14 days
  • You approve the playbook once. Helose runs the scheduled texts
  • Follow-up texts from your practice number
  • Pre-visit summary before each appointment
  • Every Practice feature included
  • BAA signed at signup (click-through)
  • No credit card to start
Start free trial

Practice

Contact salesper patient texted / month

Home log days by text and pre-visit summaries. Monthly fee plus a rate for each patient we are actively texting. Not everyone in your system. Rates drop as volume grows. Every contract has a monthly cap.

For: Solo rural providers and small clinics after the trial.

  • More home vitals logs returned on schedule
  • Less staff time chasing voicemails and portals
  • Missed log days visible before the appointment
  • Coordinators and MAs included
  • BAA at signup · quote scales with patients texted
Contact sales

Design partner

Contact uscohort pricing

Help us lock rural use cases (home log days by text and a summary before the visit) before we publish list rates.

For: Rural primary care, CAHs, FQHCs, and RHCs willing to run a focused pilot with us.

  • Home BP / weight / pulse ox / glucose log days by SMS
  • “Log today. Reply done when finished.”
  • Brief shows how many logs landed before the visit
  • Coordinators and MAs included, pay only for clinicians who sign
  • Shape published per-provider pricing with us
  • BAA + hash-chained audit trail
Join design partners

Network

Custommulti-site / state contract

For rural networks and state-funded transformation projects.

For: Multi-CAH networks, rural health systems, state transformation-plan contracts, FQHC consortiums.

  • Everything in the design-partner workflow at scale
  • SSO (Okta, Google, Microsoft Entra)
  • Custom BAA + MSA on Helose letterhead
  • RHT Program documentation package (eligible-use mapping, state-plan defense)
  • Dedicated solution architect
  • Quarterly business review with outcome metrics
Talk to sales

Published rates · not yet

Design partner cohort first

We are validating home log days by text (“Log today. Reply done when finished.”) and pre-visit summaries that show how many logs landed before the visit. Per-provider list pricing and any CAH-specific discount will publish after that cohort, not before.

Rural Health Transformation Program · eligible use

$50B / 5 years · Section 71401 of P.L. 119-21

Section 71401 of P.L. 119-21 names “consumer-facing, technology-driven solutions for the prevention and management of chronic diseases” as a permitted use of RHT funds. Helose maps to that line. We provide the documentation package your state transformation plan needs to defend the line item, and we’re honest about the open CMS question on recurring SaaS opex (verify with your state HHS office).

CMS RHT Program overview ↗

How this pays for itself

Three ways the seat covers itself.

Once rural list pricing ships, we will frame seats against reimbursement lines rural CFOs already use (CCM, RPM) and coordinator time back before each visit. Design partners help us get those numbers right for your panel size and mix.

  • CCM capture

    $60.49

    / patient / mo · CCM 99490 national avg

    Helose surfaces CCM-eligible patients in the briefing. One additional enrolled patient per provider per month covers the seat. Layer RPM (99453 / 99454 / 99457) and the math widens.

  • RHT eligibility

    $50B

    / 5 yr · Rural Health Transformation

    Section 71401 of P.L. 119-21 lists "consumer-facing, technology-driven solutions for the prevention and management of chronic diseases" as a permitted use. Helose maps to that line. We provide the documentation your state transformation plan needs.

  • Coordinator-hour offset

    18 to 22 min

    / panel · chart-prep time avoided

    Today: a coordinator spends 18 to 22 minutes per panel hunting across portals before each appointment. With the briefing: 2 to 4 minutes. Labor saved, not new spend.

Pricing FAQ

The questions a rural CFO asks first.

When will published per-provider pricing be available?
We are running a small rural design-partner cohort (home log days by text, pre-visit summary). Published add-on menus follow once those workflows are locked.
Will there be a Critical-Access discount?
We expect CAH and FQHC economics to matter in rural quotes, but we are not publishing every pack until the design-partner cohort validates home-log days, brief content, and coordinator workflow. Start the free trial or join the cohort while we finish that work.
Is Helose actually eligible for RHT Program funding?
Section 71401 of P.L. 119-21 includes "consumer-facing, technology-driven solutions for the prevention and management of chronic diseases" and a separate "technical assistance, software, and hardware for IT advances" line as permitted uses. Helose maps to both. One open question CMS has not yet clarified: whether RHT funds may cover recurring SaaS opex vs one-time capex. We recommend confirming with your state HHS office before committing the line item. If your state pre-approves, we provide the eligibility documentation package.
Who can approve texts?
A named clinician (MD, DO, NP, PA) who signs a clinical action drafted by Helose. Coordinators, MAs, billers, and front-desk staff use Helose at no additional cost.
Do you charge per text or per log reply?
No per-text metering on quoted plans. Monthly fee plus a rate for each patient we are actively texting. Not everyone in your system. Rates drop as volume grows. Every contract has a monthly cap.
What if our clinic is too small for a paid tier?
Start the 2-week free trial on your real patients. Solo rural providers run texts and visit summaries before we quote. Larger clinics and networks join the design-partner cohort or talk to sales.
Can we get an annual contract discount?
Annual terms will be part of published rural pricing. Network contracts are quoted with custom terms today.
Do you take percent-of-collections or risk-share?
Not today. Pricing follows patients we text each month. State transformation projects with risk-share components are quoted at the Network tier.
How does the free trial work with PHI?
BAA is signed by click-through at signup before any data moves. The 2-week trial runs on your real patients with full production texting and visit summaries. You approve the playbook once. Helose runs those texts on schedule. Paid annual contracts come with a counter-signed BAA on Helose letterhead.

Try it for two weeks.
BAA at signup.

Start your free trial.

Sign the click-through BAA, connect your stack, and run home log days and visit summaries on your real patients. Try 2 weeks for free · then contact sales Join the design-partner cohort when you need custom rollout.